How can we help?
Send us a message about an order, a product, or anything else. We read every message, and we reply to most within 1–2 business days.
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Quick answers
The questions we hear most. The full list is one click away.
Where do you ship?
We ship to addresses in the United States only. We do not ship internationally at this time.
What is your return policy?
You can return unopened skin care within 30 days of delivery for a refund to your original payment method. Opened skin care is final sale, unless it arrives defective or damaged, or is the wrong item.
Where do I find ingredient lists?
Each product page shows the full ingredient list, plus directions and cautions. The label on the package is the final source, so read it before you use a product.
Should I patch test a new product?
Yes, it's a good habit with any new skin care product, especially one with active ingredients. Patch test before first use: apply a small amount to the inside of your forearm and wait 24 hours. Stop use and rinse if irritation occurs. For external use only. Avoid contact with eyes.
How do I contact customer service?
You can reach our customer support team through our contact form. We reply to most messages within 1–2 business days, Monday through Friday. For an order question, please include your order number.